The Services offers by Sri Lanka Railway fall mainly into the segments of Long Distance and Intercity Express , Colombo Commuter, Parcel and Mail , Freight and provision of Special Charter Trains. Some stations have accommodation facilities. Concessionary and Discounted Season Tickets and Railway Warrants are other benefits extended by Railway.  
     
 
1.Long distance and Intercity Express Service
   
 
Inter-city (ICE) Trains offer express service between main cities such as Colombo-Kandy and Colombo-Vavuniya . Accommodation comprises of reserved 2nd Class and Observation Saloon seats.

Fast-Passenger Trains offer semi-express service between Colombo and other major outstations. Accommodation includes unreserved 2nd and 3rd Class seats, reserved 2nd and 3rd Class seats, reserved 1st Class Observation Saloon , and reserved 1st Class Sleeping Berths. Reserved 1st Class Air-conditioned service is offered only on some routes
  
 
     
   
2. Colombo Commuter
   
 
 
Colombo Commuter Trains offer stopping and semi-express service for commuters traveling to and from Colombo. Accommodat ion is unreserved 3rd class.
 
     
 
3. Parcel and mail Service.
   
 
Parcel Service is offered between all stations. Urgent parcels may be dispatched on express and semi-express trains at a slightly higher tariff.

   Mail is also carried by railway in Fast Passenger Trains running in the Night. This service is offered to the Postal Department.
  
   
4. Freight
 
   Freight Service is offered by Goods Trains running between Colombo and major outstations.  
 
     
 
5. Special Trains
   
 
Special Charter Services are offered using Air-conditioned Train Sets and Special Train Sets for large groups.
 
     
 
6. Station Accommodation
   
  The following stations have accommodation facilities for passengers  
 
1. Kandy 2. Polonnaruwa 3. Batticaloa
4. Anuradhapura 5. Mihinthalaya 6. Trincomalee
7. Galle  
 
 
     
  Services offered and the Procedure for obtaining the Service  
 
No Service Contact Person – SLR Officer Information to be given by the applicant Method of Obtaining Service Rules applied
1. Intercity Express and Long Distance Fast Passenger Trains

Station Masters at Stopping Stations.

Fort Station & Berth Office Contact- 011 2432908, 011 2421281-Extention 433		 Have your plan for the travel - Date of travel, number of persons, Class of travel, Date of Returning to obtain return tickets, alternative dates for travel if you find no reservations available.

Reservations can be done at the  Terminating Stations and at Stopping   Stations on week days from 07.00 AM. Reservations are done at Colombo Fort  from 06.00 AM to  02.00 PM.

Open Special Services Page of this website to obtain the Fares

Reservations can be made
from the date, 10 days before the date of
the journey. ( Ex: If Journey Date is
 20.02.2009 then reservations are opened
from 10.02.2009)

Since the demand is high, maximum of only 05 Tickets are issued to a person.
2. Colombo Commuter Station Master Open Passenger Fares Page of this website to obtain the Fares    
3. Parcel Station Master National Identity Card Transport Permits for Timber Purchase Bills for furniture And other valuable Parcels The Revenue License is case of Bicycles etc. Open Cargo Fares Page of this website to obtain the Fares Main Station - Maximum Weight of a Parcel = 50Kg Sub Station - Maximum Weight of a Parcel = 50Kg Any type of Goods other than the Parcel prohibited by the Railway Ordinance and other departmental circulars can be transported by Railway
4. Freight Station Master or Commercial Superintendent
Tele : 011 22320109		 Application Form can be downloaded from Forms Page and to be submitted to the Commercial Superintendent Service can be obtained on week days from 09.00 AM to 04.00 PM
  • Open Cargo Fares Page of this website to obtain the Fares
 Any type of Goods other than the Parcel prohibited by the Railway Ordinance and other departmental circulars can be transported by Railway.
5. Special Trains and Compartments of Trains Commercial Superintendent
Tele : 011 22320109
 Application Form can be downloaded from Forms Page and to be submitted to the Commercial Superintendent Service can be obtained on week days from 09.00 AM to 04.00 PM
  • Open Special Services Page of this website to obtain the Fares
 One Coach carries 80 Passengers. The minimum traveling distance should be 200Km.
6. Accommodation - Retiring Rooms Station Masters at stations where accommodation is available National Identity Card, number of days of stay and number of persons There are Single, Double and Family Rooms (05 Beds). A rest room for 25 persons is available at Mihintale.
  • Open Special Services Page of this website to obtain the Fares
 Additional fare will be charged if more persons stay in Double and Family Rooms
7. Circuit Bungalow

Ministry of Transport

Tele: 011 2687105
011 2669307

National Identity Card, number of days of stay and number of persons

Letter from the Department  for a Government Employee		 Applications forms to be obtained from the Ministry of Transport
  • Open Special Services Page if this website to obtain the Fares
 Circuit Bungalows are available at Kataragama and Nuwara – Eliya.
8. Display of Advertisement at Railway Premises Marketing Manager
Tele : 011 2431909 		Application Form can be downloaded from Forms Page Service can be obtained on week days from 09.00 AM to 04.00 PM After receiving the application / letter, the location will be checked to see whether the advertisement can obstruct the Railway Operation
9. Cafeteria, shops, goods sheds, vehicle parks etc. on lease Commercial Superintendent Tele : 011 22320109 0112432128 Information requested by the Tender Document Government Tender Procedure is applicable. Tender Notices are published in the National News Papers Government Tender Procedure
10. Filming or photographing Railway Property

Commercial Superintendent

Tele: 011 22320109
011 2432128		 Application Form can be downloaded from Forms Page Service can be obtained on week days from 09.00 AM to 04.00 PM Approval can be obtained from the Commercial Superintendent’s office at the Railway Headquarters, Colombo Photographing or Filming should not cause any disregard to Railway or it’s Passengers
11. Season Tickets for Private/Public Sector Employees and Students Station Master Application Forms ( two separate applications for Public and Private Sectors ) can be downloaded from Forms Page The season ticket applicants must first obtain Special Folder ( for Government employees ) or Special Identity Card ( for Ordinary Season Ticket applicants ) by submitting an application  
12. Railway Warrants for Senior Citizen Station Master Application Form can be downloaded from Forms Page Application form which are certified by Grama Niladhari and Divisional Secretary to be handed over to Station Master Must be over 60 Years and must not be a retired Government Employee
13. Car Parks Car Park attendant   Car Parks are available at Galle, Nagollagama, Madampe, Maradana, Mirigama, Kandy, Alawwa, Kadugannawa, Navalapitiya, Hatton, Nanuoya and Ambalangoda  
 
     
   booking :- Fort Station, Berth Contact- 0112432908, 0112421281-Extention 433 Top